Orders are processed quickly and we typically cannot make any changes once our fulfillment partner has received the order. Please send us a message via our chat or send an email to hello@kabrita.ca with your name and order number. We cannot guarantee that an order can be canceled if your order is in the fulfillment process. If you need to make a change to your mailing address, please include the full address including your zip code and we will try our best to make the change before your order ships.